Reclaim Money UK

Money you might already be owed.

Last Updated:

FAQ’s

  • You may be able to reclaim money for:

    • Flight delays or cancellations

    • Forgotten or uncashed cheques

    • Bank charges or unfair fees

    • Energy account credit balances

    • Train delays and cancellations

    • Car finance overpayments or mis-sold finance agreements

    • Insurance refunds

    • Subscription overpayments

    • Healthcare travel costs (eligible medical journeys)

    • Diesel emissions compensation

    • Student loan overpayments

  • Eligibility depends on the type of claim and your specific circumstances. In general:

    • Flights – You may qualify if your flight was delayed 3+ hours or cancelled and it was the airline’s fault.

    • Train delays – Many rail companies refund part or all of your fare depending on the delay length.

    • Energy credit – If you’ve switched supplier or closed your account, you may be owed a refund.

    • Bank charges – You may be able to challenge certain unfair or incorrectly applied fees.

    • Car finance – If your agreement involved hidden commission or mis-selling, you could be owed compensation.

    • Subscriptions – You may be entitled to a refund for unused services, duplicate charges, or failure to cancel properly.

    • Healthcare travel costs – You may be eligible for reimbursement for certain medical-related travel expenses.

    • Diesel emissions – If you owned or leased an affected diesel vehicle, you may qualify for compensation.

    • Student loans – You may be owed a refund if you’ve overpaid or were incorrectly charged.

  • Time limits vary by claim type, but commonly:

    • Flights – Often up to 6 years (depending on jurisdiction).

    • Bank charges – Typically up to 6 years.

    • Car finance – Often up to 6 years from agreement end or discovery of mis-selling.

    • Energy refunds – Usually within 6 years.

    • Subscription refunds – Varies by provider and payment method.

    • Diesel emissions – Deadlines may apply depending on legal action timelines.

    • Student loans – Overpayments can often be reclaimed once identified.

  • Compensation depends on the type of claim:

    • Flights: Often £220–£520 per passenger (depending on distance and delay).

    • Train delays: Typically 25%–100% of ticket cost.

    • Car finance: Potentially hundreds or thousands depending on agreement size.

    • Energy credit: Full outstanding balance.

    • Bank charges: Refund of incorrectly applied fees plus possible interest.

    • Subscription refunds: Refund of unused or incorrectly charged amounts.

    • Healthcare travel: Reimbursement of eligible travel expenses.

    • Diesel emissions: Compensation amounts vary depending on vehicle and claim outcome.

    • Student loans: Refund of overpaid amounts.

  • Yes. You can submit multiple claims (for example, a flight delay, subscription refund, and student loan overpayment) at the same time.

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